What the coach watches for
Each compliance category in RingMentor’s library has a plain-English page: who it applies to, what the coach flags, what the rep says instead, and what is deliberately not the coach’s job. These pages are what you hand to your team or your client so nobody is surprised by a flag.
The library is a research-based starting point, not legal advice. You choose which categories apply to each playbook, and you are responsible for the laws and disclosures that govern your calls.
Categories with a public page
- Tariff-refund recovery calls (IEEPA refunds; business-to-business; non-broker reps)
More category pages are added as they ship. The rest of the library (FDCPA, TCPA, GLBA, truth in advertising, and recording-disclosure rules) is described in the playbook editor’s Compliance Rules section for now.