Getting startedInstall the desktop app

Install the desktop app

RingMentor runs on Windows 10 and Windows 11. macOS is on the roadmap (not yet).

Download

TODO: Add real installer download link once the first signed Windows installer is published. Expected path: https://installers.ringmentor.com/RingMentor-Setup-latest.exe.

Install

  1. Double-click the downloaded .exe file.
  2. Windows may show a SmartScreen warning on first install because the app is new. Click More info → Run anyway. This goes away after a few weeks as Microsoft’s reputation system catches up.
  3. Follow the installer prompts. Default install location is fine.
  4. When setup finishes, RingMentor launches automatically.

Enter your provisioning code

The first time RingMentor opens, it asks for a provisioning code. Your manager sent you one.

  1. Paste the code into the field.
  2. Click Activate.
  3. The app confirms your name and organization. Done.

You will not see a login screen again. The app remembers you on this machine.

Lost your code? Ask your manager to reissue one. Codes are one-time-use; if you already activated, you don’t need it again.

Verify audio permissions

When RingMentor captures audio, Windows may prompt you to allow microphone access.

  • Click Allow on the prompt.
  • If you miss the prompt: Windows Settings → Privacy → Microphone → find RingMentor in the list → toggle on.

You’re ready. See Your first call.