Changelog

Major changes to RingMentor, newest first.

v0.4.25 — One End wraps the whole call (calling teams), plus upload safety

• For teams with RingMentor calling enabled: ending the phone call now wraps up coaching automatically and takes you straight to the review screen. One End instead of two. If you end coaching early while the call is still live, only the call bar stays, and your review screen appears when you actually hang up.
• The Call button stays gray until the number you typed is valid, so green always means ready to dial.
• Marathon sessions no longer risk losing the whole call at upload. If a session is too big to send, the app trims the middle of the transcript (keeping the opening and the ending) and marks exactly where the trim happened, instead of dropping the call entirely.
• Coaching pacing got a small tune-up on gatekeeper calls; the app skips moments where no new coaching could surface anyway. Nothing visible changes about the coaching you receive.

v0.4.24 — Groundwork for automatic call-end detection

• Under the hood only; nothing changes in how you take calls. The app now quietly measures when your dialer’s call audio actually ends versus when you click End Call. That data is how we’ll tune automatic call-end detection, one of the steps toward RingMentor logging the whole call with zero clicks from you.

v0.4.23 — The cycling record-call popup is fixed

• The “record this call?” popup no longer cycles when our servers have a slow stretch. Each accept during a slow start was kicking off another overlapping start attempt, which piled up and could also duplicate lines in that call’s transcript. Now exactly one start runs at a time, no matter how the call gets started.
• The Listen Now button shows Starting… while it connects, so you can see your click registered. One click is enough.

v0.4.22 — Smarter coaching pacing, steadier updates

• RingMentor already limits how many coaching cards you see at once so the toolbar never floods. It now skips asking the AI at all while that limit is full, checking in every few seconds to keep call tracking current. You see the same coaching; the app just stops doing work it was going to hold back.
• Steadier behavior when our servers have a slow day. Auto-start waits progressively longer between retries after a failed start, and background call checks no longer stack on top of each other when responses run long.
• Update notices now reach you without a restart. The app used to check for a newer version only at launch; it now re-checks every few hours while running.

v0.4.21 — Your dialer disposition fills in the outcome

• Disposition the call in your dialer, and RingMentor takes it from there. When you log a call’s disposition in a connected dialer, RingMentor picks it up and files it as the call’s outcome automatically. The post-call review shows “Logged from your dialer disposition” instead of asking you to log it again. Change it in RingMentor if it’s not right; your in-app pick always wins.
• Transcription problems now show themselves. If RingMentor loses its transcription connection during a call, you see a banner right away instead of coaching silently going quiet.
• Under the hood: coaching-card categories now travel with uploaded sessions end to end, which turns on the per-theme grouping in manager review summaries, and connection failures reach our monitoring so outages get caught in minutes.

v0.4.20 — A quieter disclosure reminder, in your org’s own words

• The recording-disclosure reminder is now a small, non-blocking nudge at the bottom of the window instead of a pop-up that interrupts you. If you reach a real conversation and haven’t given your disclosure after about half a minute, you get a quiet reminder, plus one follow-up if it is still not said. The moment you say it, the reminder clears itself.
• When RingMentor asks you to confirm a disclosure, it now shows your organization’s own recording-disclosure wording, set by your admin in the portal, instead of generic text.

v0.4.19 — Steadier audio and a more accurate transcript

• Steadier audio on longer calls. RingMentor could fall into a loop of reconnecting its audio after recovering from a device change, which showed up as repeated “Reconnecting / Recovered” flashes and short transcript gaps. It now stays connected cleanly for the whole call.
• A cleaner transcript when your mic and system audio overlap. If the same audio reached both your microphone and your system output (a recorded-line announcement, or an open speaker), RingMentor could log the same line twice and credit it to both you and the customer. It now recognizes the duplicate and keeps a single, correctly attributed line.

v0.4.18 — A cleaner post-call review and a few overlay fixes

• Clearer post-call outcome picker. The “How did this call end?” buttons are now grouped (Connected / Not connected / Other) and include Voicemail and Gatekeeper, so you can log what actually happened in one tap. The call-path summary also follows your playbook’s stage order.
• The in-call stage-change reminder is readable again, the “Start coaching?” prompt follows your toolbar’s position, and the settings gear no longer gets clipped by long names.
• RingMentor now remembers your script style (Verbatim or Talking Points) between calls.

v0.4.16 to v0.4.17 — Less repetition, and coaching categories reach manager review

• Less repetition on repeated coaching points. If RingMentor flags a critical coaching moment and then sees the same underlying issue again in the same stage, it does not keep firing the same red card in slightly different words. You get the first signal, then it stays out of the way until something changes.
• Honest consent records for orgs whose dialer or phone system announces recording: sessions that reach a live conversation log the attestation as handled externally instead of a silent gap.
• Coaching categories now travel with each session, so the manager-side after-action summary can group a call’s coaching by theme.

v0.4.15 — Cleaner end-of-call cleanup

• Steadier session end. When you wrap a call, RingMentor now closes its transcription connection in a more controlled order, so sessions finish cleanly even when a call ends abruptly. Mostly invisible during the call; prevents stuck background connections from lingering after the session is done.

v0.4.14 — Disclosure prompt waits for a real conversation

• The recording-disclosure prompt now waits for an actual back-and-forth with a live prospect. It no longer fires on voicemail greetings, phone-menu audio, or the first syllable of a connecting call.
• The prompt now surfaces on manual starts (Listen Now) as well as auto-detect. Before, manual starts had no consent handling at all.
• Smarter coaching vs confirmation. If RingMentor heard the call open and the rep didn’t give the disclosure, you get a coaching card to deliver it. If you joined mid-call (manual start, no captured open), you get a soft confirm banner instead. RingMentor will not flag a rep for a missed disclosure unless we actually captured the open.
• Silent when disclosure is detected. If a recognized recording-disclosure line is spoken during the open, the prompt does not fire and the session is logged as compliant.

v0.4.13 — Fewer repeated nudges on gatekeeper calls

• Less repetition when you haven’t reached the prospect yet. While you’re working past a receptionist or gatekeeper, RingMentor no longer rewords and re-fires the same reminder. It makes the point once, then stays quiet until something changes.
• Sharper post-call review. The call’s final state (gatekeeper, voicemail, live prospect) now travels with the session, so your after-call recap and your manager’s review reflect what the call actually was.

v0.4.12 — Steadier call-state read and auto-detected outcome

• Call-state read is steadier. RingMentor tracks where a call is (ringing or a menu, a gatekeeper, a live prospect) as a running read across the whole call instead of re-deciding every few seconds, so coaching settles in faster and second-guesses itself less.
• The post-call review fills in the outcome for you. When you wrap a call, RingMentor reads the conversation and pre-selects the most likely outcome with a short Auto-detected note. Confirm with one tap, change it, or skip.
• In-app Help. A Help link in Settings goes straight to the docs.

v0.4.11 — Coaching understands who’s on the line

• The coach reads the call as a back-and-forth between you and the other party instead of one merged stream, so it stops mistaking your words for the customer’s.
• Quieter on non-conversations. When a call is ringing, sitting in an automated menu, on hold music, or at a voicemail greeting, the coach stays out of the way instead of running sales advice at a machine.
• Fewer, sharper alerts. The red “Critical” flag is reserved for genuine compliance and harmful-language catches, so when it fires it means something.

v0.4.10 — Recording-prompt control

• The recording-disclosure confirmation is now optional per org. If your dialer or phone system already announces that calls are recorded, an admin can turn the prompt off in Settings, and sessions still record that consent was handled.
• Coaching follows mid-call stage and playbook changes more reliably, and post-call reviews list stages in your script’s actual order.

v0.4.8 to v0.4.9 — Auto-detect calls + softer tone

• Auto-detect (new). When you’re on a call in a browser dialer or a softphone, RingMentor notices and offers a one-tap Start coaching? prompt. Nothing is captured until you tap Start. A one-time consent screen runs the first time, and you can turn auto-detect on, pause, or off in Settings.
• After you start, RingMentor asks you to confirm the recording disclosure, and records your answer with the session.
• Softer coaching tone: suggestions read as invitations, not commands.

v0.4.7 — Stage-aware coaching

• As a call moves from opening to questions to pitch, RingMentor offers a small “Sounds like you’ve moved to [stage]” chip. It suggests; you confirm. It never moves the stage on its own.
• Coaching follows your playbook’s own stage order, not a generic funnel.
• A reading-size control (S / M / L) for the script and coaching panes.
• Sharper transcription of your org and playbook names.

v0.2.0 to v0.4.4 — Self-serve install, playbooks, and post-call reports

• Install App page in the portal: download the desktop app yourself, no hand-off needed.
• Playbooks: build multiple scripts (or let RingMentor draft them), assign them per rep, and switch playbooks mid-call without ending the session.
• Dual-pane in-call view: your script on the left, live coaching on the right, with a Verbatim / Talking-points toggle.
• After-action reports: every call gets an automatic summary (commitments, open questions, next-call agenda) in the portal.
• Coaching intensity: dial how strictly RingMentor coaches to the script, per org and per rep.

v0.1.0 — Weekend build (2026-04-26)

• First multi-tenant build. Three-tier hierarchy (Rep / Manager / Super-admin).
• Desktop app: dual-source audio capture, live transcription, Claude live coaching.
• Portal: rep provisioning, session upload, session list, session detail view.
• Supabase backend with tenancy isolation.

Pre-release (2026-04-24)

• Brand foundation locked: slate + ember red palette, Inter typography, canonical RingMentor ring mark.
• Positioning locked: real-time coaching for regulated-sales small teams.
• Docs site launched at docs.ringmentor.com.

Older changes (pre-rename from CallSage) are internal history and not published here.